GreenLens - Privacy Policy

This Privacy Policy describes how GreenLens collects, uses, and shares information when you use our mobile application and related services (collectively, the "Services").

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us when you use our Services. This includes:

Account Information: When you create an account, we may collect your name, email address, and other information you choose to provide.
Plant Information: When you use our plant identification and care features, we collect information about the plants you identify, including photos, notes, and care data.
Communications: When you contact us for support or otherwise communicate with us, we collect the information you provide in those communications.

1.2 Information We Collect Automatically

When you use our Services, we may automatically collect certain information, including:

Usage Information: Details about how you use our Services, including the features you use, the actions you take, and the time, frequency, and duration of your activities.
Device Information: Information about your mobile device, including the hardware model, operating system and version, unique device identifiers, network information, and other device-related information.
Location Information: With your permission, we may collect precise location information about your mobile device. You can disable location services at any time through your device settings.
Photos and Media: With your permission, we may access photos from your device's camera roll when you use our plant identification features.

1.3 Information Collected by Third Parties

Our Services may contain links to third-party websites and services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these third-party services.

2. How We Use Information

We use the information we collect to:

Provide, maintain, and improve our Services;
Develop new features and services;
Personalize your experience with our Services;
Understand how users interact with our Services;
Provide plant identification and care recommendations;
Send you technical notices, updates, security alerts, and support messages;
Respond to your comments, questions, and requests;
Protect the security and integrity of our Services;
Comply with applicable laws and regulations;
Enforce our terms of service.

3. How We Share Information

We do not share your personal information with third parties except as described in this Privacy Policy:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as cloud storage providers, analytics providers, and customer support services. These service providers are authorized to use your information only as necessary to provide these services to us.

3.2 Legal Requirements

We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 Protection of Rights

We may disclose your information to protect the rights, property, or safety of GreenLens, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

3.4 Business Transfers

If GreenLens is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Services before your information becomes subject to a different privacy policy.

4. Data Retention

We retain the information we collect for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the type of information, the purpose for which we collected it, and any legal obligations we may have.

5. Your Choices and Rights

5.1 Account Information

You may update or correct your account information at any time by accessing your account settings within the Services. You may also delete your account by contacting us at zhiwushibie5211@163.com. Please note that deleting your account may permanently remove certain information associated with your account.

5.2 Location Information

You can control whether we collect location information through your device settings. If you disable location services for our Services, we will not collect location information from your device.

5.3 Photos and Media

You can control whether we access photos from your device's camera roll through your device settings. If you revoke this permission, you may still use our Services but may not be able to use features that require access to your photos.

5.4 Marketing Communications

If you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe instructions included in those communications or by contacting us at zhiwushibie5211@163.com.

6. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or mobile network can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

7. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our Services prior to the effective date of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at zhiwushibie5211@163.com.

本隐私政策描述了GreenLens在您使用我们的移动应用程序和相关服务（统称为"服务"）时如何收集、使用和共享信息。

1. 我们收集的信息

1.1 您提供给我们的信息

我们收集您在使用我们的服务时直接提供给我们的信息。这包括：

账户信息：创建账户时，我们可能会收集您的姓名、电子邮件地址以及您选择提供的其他信息。
植物信息：当您使用我们的植物识别和护理功能时，我们会收集有关您识别的植物的信息，包括照片、笔记和护理数据。
通信：当您联系我们寻求支持或以其他方式与我们沟通时，我们会收集您在这些通信中提供的信息。

1.2 我们自动收集的信息

当您使用我们的服务时，我们可能会自动收集某些信息，包括：

使用信息：关于您如何使用我们服务的详细信息，包括您使用的功能、您采取的操作以及您活动的时间、频率和持续时间。
设备信息：关于您移动设备的信息，包括硬件型号、操作系统和版本、唯一设备标识符、网络信息以及其他与设备相关的信息。
位置信息：在您允许的情况下，我们可能会收集有关您移动设备的精确位置信息。您可以随时通过设备设置禁用位置服务。
照片和媒体：在您允许的情况下，当您使用我们的植物识别功能时，我们可能会访问您设备相机胶卷中的照片。

1.3 第三方收集的信息

我们的服务可能包含指向非我们拥有或控制的第三方网站和服务的链接。我们对这些第三方的隐私做法不承担责任。我们鼓励您查看这些第三方服务的隐私政策。

2. 我们如何使用信息

我们使用收集的信息来：

提供、维护和改进我们的服务；
开发新功能和服务；
个性化您使用我们服务的体验；
了解用户如何与我们的服务交互；
提供植物识别和护理建议；
向您发送技术通知、更新、安全警报和支持消息；
回应您的意见、问题和请求；
保护我们服务的安全性和完整性；
遵守适用的法律法规；
执行我们的服务条款。

3. 我们如何共享信息

除本隐私政策中描述的情况外，我们不会与第三方共享您的个人信息：

3.1 服务提供商

我们可能会与代表我们提供服务的第三方服务提供商共享信息，例如云存储提供商、分析提供商和客户支持服务。这些服务提供商仅被授权在必要时使用您的信息来向我们提供这些服务。

3.2 法律要求

如果法律要求我们披露您的信息，或响应公共当局的有效请求（例如法院或政府机构），我们可能会披露您的信息。

3.3 权利保护

我们可能会披露您的信息以保护GreenLens、我们的用户或其他人的权利、财产或安全。这包括与其他公司和组织交换信息以防止欺诈和降低信用风险。

3.4 业务转让

如果GreenLens参与合并、收购或出售其全部或部分资产，您的信息可能会作为该交易的一部分被转让。在您的信息受不同隐私政策约束之前，我们将通过电子邮件和/或在我们的服务上发布通知来通知您。

4. 数据保留

我们会将收集的信息保留至提供服务和实现本隐私政策中所述目的所需的时间，除非法律要求或允许更长的保留期。在确定保留期时，我们会考虑信息类型、我们收集信息的目的以及我们可能承担的任何法律义务。

5. 您的选择和权利

5.1 账户信息

您可以随时通过访问服务中的账户设置来更新或更正您的账户信息。您也可以通过联系我们zhiwushibie5211@163.com删除您的账户。请注意，删除您的账户可能会永久删除与您账户相关的某些信息。

5.2 位置信息

您可以通过设备设置控制我们是否收集位置信息。如果您为我们的服务禁用位置服务，我们将不会从您的设备收集位置信息。

5.3 照片和媒体

您可以通过设备设置控制我们是否访问您设备相机胶卷中的照片。如果您撤销此权限，您仍然可以使用我们的服务，但可能无法使用需要访问您照片的功能。

5.4 营销 communications

如果您不再希望收到我们的营销 communications，您可以按照这些 communications 中包含的取消订阅说明或通过联系我们zhiwushibie5211@163.com来选择退出。

6. 安全

我们采取合理措施帮助保护有关您的信息免遭丢失、盗窃、滥用和未授权访问、披露、更改和破坏。但是，无法保证通过互联网或移动网络传输的数据是100%安全的。因此，我们不能确保或保证您传输给我们的任何信息的安全性，您需自行承担风险。

7. 儿童隐私

我们的服务不面向13岁以下的儿童，我们也不会故意收集13岁以下儿童的个人信息。如果我们了解到我们在未经父母同意的情况下收集了13岁以下儿童的个人信息，我们将采取措施删除该信息。

8. 本隐私政策的更改

我们可能会不时更新本隐私政策。如果我们对本隐私政策进行重大更改，我们将在更改生效日期前通过电子邮件或在我们的服务上发布通知来通知您。我们鼓励您定期查看本隐私政策，以了解我们如何保护您的信息。

9. 联系我们

如果您对本隐私政策或我们的隐私做法有任何疑问，请通过zhiwushibie5211@163.com与我们联系。

Privacy Policy 隐私政策